Privacy Policy

Last updated: July 2026

Introduction

Trust Scaffolding (West) Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal information when you use our website at trust-scaffolding.com or contact us.

Information We Collect

We may collect the following information:

• Your name, email address, and phone number when you submit our contact form
• Details about your scaffolding requirements and project
• Technical data such as your IP address, browser type, and pages visited (via cookies)

How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and provide quotations
• Deliver the scaffolding services you request
• Improve our website and services
• Comply with legal and regulatory requirements

Cookies and Analytics

We use Google Analytics 4 to understand how visitors use our website — which pages are popular, how people find us, and where the site could work better. Google Analytics sets cookies (named _ga and _ga_*) that assign your browser a random identifier. These cookies do not directly identify you.

Analytics cookies are off by default. When you first visit, a banner asks whether to accept or reject them:

• Accept — Google Analytics cookies are set and your visits are measured.
• Reject (or ignore the banner) — no analytics cookies are set. Google may still receive anonymous, cookieless signals that cannot be linked to you (Google Consent Mode).

You can change your choice at any time using the Cookie Settings link in the footer of every page. Your consent choice itself is stored in your browser's local storage, not in a cookie.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website (e.g., hosting, email delivery)
• Professional advisers and regulatory authorities as required by law

Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

• Email: hello@trust-scaffolding.com
• Phone: 07583 030 338

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.